Frequently asked questions
Short, direct answers about TechBazaar POS: what it does, what it does not, and what it costs.
About the product
What is TechBazaar POS?
TechBazaar POS is cloud point-of-sale and inventory software for shops that sell products, with a built-in way to list your stock on the Tech Bazaar marketplace. You bill customers, track every item (phones by IMEI), buy from suppliers, record expenses and see your profit, in English or Urdu.
Who is it for?
Any shop that sells products. It is built for mobile phone shops, laptop stores and accessories shops, and it works for electronics and general retail too, from a single counter to several locations.
How is it different from a general POS?
It is built around how phone and electronics shops work: an IMEI on every sale and invoice, trade-ins against a new sale, and one stock count that also feeds an online store on the Tech Bazaar marketplace. A general POS counts quantities; this one follows each device.
Getting started
How do I get started?
Book a demo on the Contact page, or call or WhatsApp us. We set up your shop, help you bring in your stock and show your team how billing works.
How long does setup take?
Most shops are ready to bill within an afternoon. You add your locations and staff, bring in your stock and make a first sale, and we help you through each step.
Do I need special hardware?
No. It runs in a web browser on a computer, tablet or phone, with nothing to install. A barcode scanner and a thermal receipt printer are optional and work if you already have them.
Can I move my existing stock list in?
Yes. Send us your stock list as a spreadsheet (CSV or Excel) and we add it to your shop, so you do not retype it. You can also add products one by one.
Selling and stock
Can I track phones by IMEI?
Yes. Record each handset's IMEI when you buy and sell it, search your stock by IMEI, see it on the sale and on the invoice, and run an IMEI report to trace where a device came from and who it was sold to.
Does it handle trade-ins?
Yes. Record the used device a customer hands over and its value, and sell the new one on the same bill. The device enters stock as a purchase, not an expense, so your profit is not understated.
Can I give customers a quotation?
Yes. Make a quotation with an expiry date and turn it into a sale when the buyer confirms.
Can I print receipts and invoices?
Yes. Print on A4 paper or a thermal receipt, save a PDF, or email the invoice to your customer. Each one carries your shop name, address, NTN and STRN.
Can I sell on instalments?
Not today. A sale can be paid, part paid or unpaid, and you can collect the balance later, but there are no instalment plans or automatic reminders.
Can I run more than one shop?
Yes. Add each shop or warehouse as a location with its own stock and register, and compare them in reports. How many locations you can have depends on your plan.
Can my staff have their own logins?
Yes. Add employees with their own login and choose which screens each can open, so staff see what they need and nothing more.
What reports do I get?
Net sales, gross and net profit, expenses, cash in and out, stock value, what customers owe you and what you owe suppliers, by day, week or month, plus a repair jobs report. Export to CSV, or download any report as a PDF.
Can I see in-store and marketplace sales separately?
Yes. Filter reports by In-store or Marketplace sales, or open the By channel card to see both side by side with marketplace commissions and profit after commission. Sales history can be filtered by channel too. Cash and what you owe are not split by channel.
Can I export reports to PDF or CSV?
Yes. Every report can be downloaded or printed as a PDF, made by the server in English with the date and split in the file name. Reports also export to CSV for your accountant.
Can I return goods to a supplier?
Yes. Return goods from a purchase order, by IMEI for phones, as long as the units are still in stock. You get credit from the supplier, can record a refund they pay back, and a debit note is emailed to them. Purchase balances and reports update to match.
Repairs and warranty
Does it manage repair jobs?
Yes. The Services module lets you open a repair job when a customer leaves a device, add services and parts, move it from Received to Ready, text the customer, print a job slip and invoice it. It depends on your plan, so ask which plans include it.
Can I check a customer's warranty?
Yes, for services you sold with a warranty period. Search by invoice number, customer, phone number or IMEI or serial to see what is still covered, then start a warranty job linked to the original sale. Warranty on products is not tracked this way.
What does the repair module not do yet?
Not everything. There is no technician assignment or commission, no advance payment or deposit taken at intake, no tax on services and no quotation for a service. Tell us what you need and we will say what is possible.
Going online
How do I take my shop online?
Open Add listings, pick products from your inventory, set the price and they appear on the Tech Bazaar marketplace. There is no separate website to build.
What happens when someone orders online?
The order and its payment arrive in the same system as your counter sales, so you manage both in one place.
Do I need a second stock list for the online store?
No. Your marketplace listings come from your own inventory, so you keep one stock list for the shop and the web.
Plans and pricing
How much does it cost?
Plans depend on the features and number of locations you need. Detailed pricing is coming soon, so contact us and we will recommend a plan and give you a quote.
How do plans and billing work?
You pay every 3, 6 or 12 months. Plans are Starter, Plus, Power and Enterprise. Some modules, such as Services for repairs, depend on the plan, so ask which plan has what you need.
Tax and invoices
Do invoices show my NTN and STRN?
Yes. Enter your NTN and STRN once in settings and they print on every invoice and receipt.
Is it integrated with FBR?
Not at the moment. Invoices carry your NTN and STRN, but there is no direct integration with FBR's POS invoicing system. If you need it, tell us and we will say what is possible.
Using it day to day
Does it work in Urdu?
Yes. You can switch the whole app between English and Urdu, with right-to-left layout, and each person picks their own language. There is also a dark theme.
Does it work on a phone or tablet?
Yes. The app adapts to small screens, so you can check sales and stock or ring up a customer from your phone, with nothing to install. You can also add product pictures from your phone by scanning a QR code on your computer.
Does it work without internet?
No. It is a cloud app and needs an internet connection. Your data is kept on our servers rather than on one computer, so you can use it from any device.
Is my shop's data safe?
Your data is kept in the cloud and every shop sees only its own. Staff sign in with their own login (a password or a one-time code) and see only the screens you allow.
Support
How do I contact you?
Call or WhatsApp +92 310 4447723, email info@techbazaar.pk, or visit Plaza 105 CCA-2, Ground Floor, W Block, DHA Phase 8, Lahore 44000, Pakistan. You can also send the demo form on the Contact page and we will call you.
Still have a question?
Call or WhatsApp us, or book a demo and we will answer it on the call.
See it with your own stock
Book a short walkthrough. We will show you billing, stock and going online using products from your shop.

